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Computer Market Magazine - April 1998 page 33

On-Site Computer Warranties

Computer Warranties give end users peace of mind that all their computer hardware problems will be repaired.  While there are several types of warranties available, it is essential to ensure that all warranties are insurance underwritten, so that all warranties will be honoured.  Warranty Assistance Australia (WAA) provides the most comprehensive computer warranty in the market with Warranty & Maintenance programs available for personal computer users Australia wide.  For convenience, WAA's warranties is ON-SITE with a toll free number giving access to the Warranty Response Centre from 9am to 5pm Monday to Friday in all states.  WAA employs its own technical staff to service the main metropolitan areas of Sydney, Melbourne, and Brisbane.   Outside these areas, external service providers are appointed from WAA's Australia wide industry contacts, subject to rigorous accreditation procedures.

In addition to WAA's Onsite underwritten warranties is the Computer Assistance Helpline with a national toll free line.  This helpline is operated by trained technical staff and delivers assistance on Windows and DOS Operating Systems, Internet and Software Assistance, Software / Hardware conflicts, hardware and peripheral support information and hardware upgrades.

For more information about WAA's Onsite insurance warranties, or Computer Assistance Helpline, contact WAA on 1300 653 394."

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